At SoleTouched, we are committed to providing you with timely and efficient shipping services. This Shipping Policy outlines the details regarding shipping options, costs, and delivery times.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. During checkout, you can select your preferred shipping method.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost during the checkout process before you complete your order.
3. Delivery Times
Delivery times may vary based on your location and the shipping method chosen. Typically, standard shipping takes 5-7 business days, while expedited shipping can take 2-3 business days.
4. Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
6. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.
7. Issues with Delivery
If you experience any issues with your delivery, please contact our customer service team at info@soletouched.com for assistance.
8. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.